Refund Policy

Please review our refund policy carefully.

Introduction

At Web Briks LLC., we are committed to delivering high-quality outsourcing services. If, for any reason, you are not satisfied with our services, we have established the following refund policy.

1. Refund Eligibility

Refunds may be provided in the following circumstances:

  • Incomplete Services: If we fail to deliver the agreed-upon services within the specified timeline without valid justification or notification.
  • Quality Issues: If the delivered services do not meet the agreed-upon quality standards or project scope outlined in the initial contract or service agreement.
  • Mutual Agreement: If both parties mutually agree to discontinue the project due to unforeseen circumstances, a partial or full refund may be issued based on the work completed.

2. Non-Refundable Services

The following services are non-refundable:

  • Completed Projects: Once the project or service is delivered and approved by the client, no refunds will be issued unless it falls under the eligibility criteria above.
  • Digital Marketing Campaigns: Services such as SEO, social media marketing, and ad campaign management are non-refundable once the campaign has been launched.
  • Consultation Fees: Any fees paid for consultations, assessments, or strategy sessions are non-refundable.

3. Refund Request Process

To request a refund, please follow these steps:

  • Contact Us: Email us at info@webbriks.com within 7 days of receiving the service, detailing the issues or reasons for your refund request.
  • Evaluation: We will review your request and assess whether it falls under our refund eligibility criteria. We may ask for further details or clarifications.
  • Resolution: If your request is approved, we will issue a refund based on the original payment method within 14 business days. If the issue can be resolved, we may offer a revision or corrective services instead of a refund.

4. Partial Refunds

In some cases, a partial refund may be issued depending on the amount of work completed. The refund amount will be calculated based on the completed and delivered portion of the project relative to the total project cost.

5. Refund Timeframes

Approved refunds will be processed within 14 business days from the approval date. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Changes to the Refund Policy

Web Briks LLC. reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website and will be effective as of the updated date.

7. Contact Information

If you have any questions or concerns regarding this refund policy, please get in touch with us at: info@webbriks.com